My Dream Job

Title: SaaS Customer Success Manager (CSM)

I want to be trusted and supported in a culture of growth.

The Mission Matters

Meaningful Work

I want a career with heart, without the burnout. I am always, always learning, and I approach new technologies with hopeful skepticism. I like to optimize and maintain processes instead of growing them from scratch, but I’m ambitious and willing to learn on the cutting edge.

Remote-first and Built for Real Life

Work-Life Integration

I do some of my best work when the kids are in bed, so the flexibility to schedule some emails and burn the midnight oil is ideal. I’m open to putting some miles on my luggage, up to 10% travel time. I am not afraid of overtime. I work until the work is done.

Growth and Structure

Flat pods, Autonomy, Team mentality

I work best alone or in small teams that are part of a stable yet growing, radically transparent larger organization with a relatively flat hierarchy. I enjoy multi-functional liaising. I thrive on frank feedback, and I’m self-driven to meet my metrics. My dream job has some supervisory responsibility either now, or in the possible future.

Compensation

Salary + Perks

I am targeting roles with a total compensation package of $130K - $150K. Ultimately. I want to work at a company that values their people as their primary asset and believes that care for clients is best achieved by caring for employees.